Privacy Policy
Privacy Policy
Effective Date: 15 March 2018
At The Brow Cove, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it. By visiting our website and using our services, you consent to the collection and use of your information as described in this policy.
1. Information We Collect
We collect the following types of personal information:
Personal Identifiable Information (PII): Name, email address, phone number, billing and shipping address, payment information, etc.
Non-Personal Information: Data collected via cookies, such as your IP address, browser type, operating system, and browsing history on our site.
Service Information: Details about the services you’ve booked or inquired about, including your preferences and feedback.
2. How We Use Your Information
We use your information to:
Process your bookings and payments.
Communicate with you regarding your appointments, offers, and promotions.
Improve our services and website functionality.
Respond to customer inquiries and provide customer support.
Comply with legal obligations and enforce our business policies.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. However, please note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service Providers: We may share your information with trusted third-party providers who assist us in operating our business (e.g., payment processors, website hosting).
Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are stored on your device and help us analyze website traffic, improve website performance, and personalize content. You can control cookie settings through your browser, but please note that disabling cookies may affect your experience on our site.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
The right to access the personal data we hold about you.
The right to request corrections to any inaccuracies in your data.
The right to request the deletion of your data, subject to certain conditions.
The right to opt-out of marketing communications.
To exercise these rights, please contact us at [email address].
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies before providing any personal information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 16, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” Please review this policy periodically for any updates.
10. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
The Brow Cove Studio
Mcgraths Hill, NSW
Email: info@thebrowcove.com
Phone: 0415441824